How we do it

Our focus is always on making a difference.  The questions you will hear us asking most are

  • What outcome are you looking for and when?
  • How will you know you have achieved it?
  • What changes in behaviour and, or performance will you see?

1. The Difference That Makes The Difference

What makes us unique is our focus on the individual and how they can make a difference to themselves, the people they interact with (customers and colleagues) and therefore the organisation in which they work.  We help people get better not just at what they do (their behaviour) and how they do it (the standard to which they do it – the skill), but most importantly, who they are ‘being’ when they do it (their mindset).

2. Discovery

Sometimes, to help us both get clear on where you are now, as well as where you want to get to, we carry out a diagnostic consultation.  This helps us both understand what you’re doing well and what you’re not.  It also enables us to identify the things that are getting in the way of you and your people being the best you, and they, can be.

3. Solutions

Once we are both certain what you want to achieve, we design and deliver bespoke solutions to create the transformation you want and deliver the desired change.

Our workshops are always highly interactive, experiential, challenging and fun.  People learn most and give their best when they are enjoying themselves.

"By it's very nature teaching homogenizes both its subjects and its objects.  Learning, on the other hand, liberates.  The more we know about ourselves and our world, the freer we are to achieve everything we are capable of achieving."

Warren Bennis